Back Office Insurance (BIS)
top
BIS Features | Global Architecture | BIS Module | BIS Report
See Other Products

     
         
      BIS is an integrated solution for the insurance system which consists of New Business, POS, Billing & Collection, Claim & Customer Service, Product Management  
         
         
         
         
      back to top  
         
         
         
         
      BIS Features  
         
     
  • Local Solution : Easy for customization, modification, enhancement, and maintenance.
    low cost, minimum development time
    SOA / Web Service Architecture
  • Robust
    Our solution has been implemented in various infrastructure
    Cigna Indonesia, Axa Mandiri Integrated with Avaya CTI/PABX
    Cigna Thailand integrated with payment gateway and CTI (IPPBX, assemble pro)
    Cigna Indonesia, Hongkong integrated with UW questionnaire
    Axa Mandiri Integrated with Avaya CTI
  • Provide almost every aspect of insurance product and telemarketing process.
    Applications have been used for more than 4 years, and has been used in several countries, applications that can always be flexible with a variety of products and reliability in both function and performance.
  • Supported by experienced engineers
    Engineer have knowledge insurance product & Telemarketing
    Experience develop incentive application for MASS Market Bank DANAMON
  • User Friendly
    Telesales officer use one screen for any activities
    Telesales officer have complete facility to help follow-up prospects
  • Large Database Capacity
    Our Solution tested for large database (> 3.000.000 prospect/record ).
  • Integrated Solution
    Our Solution support for multilingual and Unicode (Thai, Simplicity Chinese ,kanji …)
    Ready to implementation to regional / international
 
         
         
         
      back to top  
         
         
         
         
      Global Architecture  
         
      BIS Global Architecture  
         
         
         
      back to top  
         
         
         
         
         
      BIS Module  
         
     

Product

  • Flexible & Parameterize Plan, Benefit , Claim Parameter
Customer Care
  • Product Inquiry
  • Info Policy Profile : Claim history , Billing History , Policy history
  • Complain
  • Request Cancel, Change Policy, reinstate
  • CR : Cancel Confirmation

New Business

NEW BUSSINESS : Review, Underwriting

Change Policy

  • Change Policy
  • Cancel Policy
  • Benefit Payment, Reinstatements Policy

Billing

  • Generate Billing , Over Payment, Under payment Refund, Reversal, auto cancel /laps
  • Approval Billing
  • Send Billing (to Partner, Customer)
  • Payment Monitoring
  • Update Payment
  • Collection

Claim Management

  • Claim Capture
  • Diagnosis , Review & Analysis
  • Claim Approval, Pending, Rejection
  • Claim Payment
  • Generate Claim Letter (Approve/Reject)
 
         
         
         
      back to top  
         
         
         
         
      BIS Report  
     


Operational Report

  • Policy Report
  • Collection Report
  • Claim report
  • Cancellation Report
  • Cancellation Summary
  • Production All
  • Production Summary

Collection Report

  • Collection report-based on paymentmethod
  • Collection report-based on payment freq

Finance Report

 
         
         
         
      back to top